Student Presentation FAQ

Q: What is the number the customer calls to support my FBLA chapter?

A:  Please ask them to dial 844.311.FBLA (3252) from their mobile phones.

Q: Who can buy the membership for a fundraiser?

A: Anyone that drives is eligible for an AMCM Membership.

Q: Where can the customer go to learn more about AMCM?

A: The customer can visit the main AMCM Website to learn more.

Q: What do I say if someone already has a motor club?

A: Mention that AMCM is the most affordable and most technologically advanced motor club in the industry with over 19 million members that supports local communities.

Q: What towing company do you use in my area?

A: AMCM has over 46,000 licensed providers across this country. Your AMCM membership assures you service is just a call away.

Q: Will my membership cover me if I go out of state?

A: Your AMCM membership is on you personally and you are covered wherever you may travel in the United States, Canada, & Mexico.

Q: What if my roadside program is unable to locate service for me in the area I am disabled?

A: In the unlikely event that a qualified service provider is not able to assist you then you may contact a service provider on your own and pay for the service, but that service will be eligible for reimbursement consideration.

Q: Will I receive a membership card?

A: You will not receive a separate membership card. You will receive a fulfilment email after you purchase your membership, that email will explain your product limitations and exclusions. The fulfilment email will also provide information such as; your group membership number, and various ways of contacting AMCM with the contact information.

Q: If I buy another car will my AMCM membership cover that car?

A: Your AMCM membership follows you anywhere or in any vehicle.

Q: Does my AMCM membership cover my motorcycle?

A: Your AMCM membership does not cover motorcycles for Roadside Assistance.

Q: Does my AMCM membership cover my RV?

A: Your AMCM membership does not cover RVs for Roadside Assistance.

Q: If someone doesn't have a smart phone in order to download the app, can they print the confirmation email when they need help?

A: Yes, have them call the 800 number on their confirmation email anytime to request service.

Q: Can I do this fundraiser even after school is over?

A: Yes, we encourage you/your chapter to sell 365 days a year and take advantage of our incentives.

Membership FAQ

Q: What is the number the customer calls to support my FBLA chapter?

A: Please ask them to dial 844.311.FBLA (3252) from their mobile phones.

Q: How far will I be towed with my roadside assistance?

A: Your Roadside Assistance covers your tow up to $100 per disablement. The hook- up fee for the service to handle your vehicle is also covered. The service starts from the point that the tower picks you and your vehicle up at the place that you’ve broken down.

Q: What if my roadside program is unable to locate service for me in the area I am disabled?

A: In the unlikely event that a qualified service provider is not able to assist you then you may contact a service provider on your own and pay for the service, but that service will be eligible for reimbursement consideration.

Q: Is there a limit to the number of roadside services I can receive with my Roadside Assistance Program?

A: Your Roadside Assistance Program has a limit of five (5) covered services per 12 month period, however you may continue to call the toll free 800 number to have service dispatched at your expense.

Q: What happens if I call the emergency 800 number and they cannot locate my membership in their computers?

A: It is important to realize that every step is taken to ensure accurate and relevant information concerning your membership is communicated to our representatives. In the event your active membership information is not located and you are offered service at your own expense that service is eligible for reimbursement consideration.

Q: What is meant by “Emergency Road Service?”

A: “Emergency Road Service” Consists of the Following Services:
• Mechanical First Aid: Any available service requiring a Minor adjustment (exclusive of parts) to enable a Disabled vehicle to proceed under its own power.
• Tire Service: Changing an inflated spare from mount to wheel.
• Battery Service: Attempting to start vehicle with a booster battery.
• Delivery Service: Delivery of an emergency supply of gasoline, oil or water and other accessories and/or supplies as may be required and available. Cost of materials delivered shall be paid for by the member.
• Towing Service: When a vehicle cannot continue safely under its own power, it can be towed to destination of your choice by an authorized towing service.
• Emergency Lockout Service: If your keys are locked inside your vehicle or they are lost or stolen we will send a locksmith to assist you in gaining entry to your vehicle. Members are responsible for the actual cost of keys made if any.

Q: I forgot my membership number, how do I obtain it for my AMCM App?

A: Either call our customer service number or look back on your confirmation email when you initially purchased your membership.

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